Terms of Service

1. Purpose of the Platform

Notaron.com provides technology tools to facilitate remote and in-person notarization workflow, communication, and document handling between clients and commissioned notaries. Notaron is not a law firm and does not provide legal advice. All notarial acts are performed solely by independent commissioned notaries.

2. Eligibility and Account Registration

To use the Platform, you must:

• Be at least 18 years old (or age of majority in your jurisdiction);
• Provide accurate and complete registration information;
• Maintain a valid email address and phone number;
• If acting as a notary, hold an active notary commission in your jurisdiction of service.

Users are fully responsible for protecting login credentials. Account sharing is strictly prohibited. All activities under an account are the responsibility of the registered user.

3. Independent Contractor Status (Notaries Only)

Notaries using the Platform agree and acknowledge:

• They are independent contractors and not employees, partners, agents, or franchisees of Notaron;
• They are solely responsible for compliance with state laws and regulations governing notarial acts;
• They must maintain all required licenses, commissions, seals, journals, and insurance applicable in their jurisdiction.

Nothing in these Terms creates an employment or agency relationship between Notaron and notaries.

4. Opportunities and Access

The Platform may make notarization opportunities available to notaries, but Notaron does not guarantee:

• Assignment of any transactions;
• Minimum transaction volume;
• Income or earnings;
• Geographic availability;
• Access to specific clients.

Eligibility for opportunities may be based on automated or manual business logic including ratings, location, availability, and compliance metrics. Notaron may modify selection logic at any time.

5. Payment Terms & Completion Requirement

Payments to notaries are issued only upon the successful completion of a transaction. A transaction is defined as completed when all required steps are finalized, including but not limited to identity verification, signatures, notarization, recording (if applicable), document upload, and final completion in the Platform.

Notaries are not eligible for payment for any transactions that are:

• Started but not completed;
• Partially performed;
• Abandoned by the signer or notary;
• Canceled before completion;
• Failed due to identity verification or document issues;
• Interrupted by technical problems preventing completion.

Participating in, attending, or starting a session does not create a right to compensation. Notaron may withhold or reverse payment in cases of dispute, non-compliance, or suspected fraud.

6. Client Payments

Client payments are processed through third-party payment processors (e.g., Stripe). Notaron does not store credit card information. By submitting payment, the client authorizes all applicable charges.

7. Communications & SMS Consent

By using the Platform, you agree to receive email and in-platform notifications related to your account and transactions.

If you opt in to SMS alerts and verify your phone number, you additionally agree to receive text messages for:

• New transaction notifications,
• Appointment reminders,
• Account alerts.

Message frequency varies based on activity. Message & data rates may apply. You may opt out at any time by replying STOP or disabling SMS in your settings.

We collect phone numbers for SMS notifications and account verification purposes. Phone numbers are not shared with third parties except as necessary to deliver SMS messages through our service providers, and we do not sell or rent phone numbers to any third parties.

8. Acceptable Use

Users agree not to:

• Misrepresent identity, credentials, or authority;
• Interfere with Platform security or functionality;
• Upload malicious code or attempt to extract source code;
• Use the Platform for activities that are illegal, fraudulent, or harassing;
• Exploit or bypass assignment workflows or communication systems.

Violation may result in suspension or termination without refund.

9. Data, Storage & Recordings

For compliance and security:

• RON (remote online notarization) sessions may be recorded;
• Screen monitoring software may be used for certain Platform functions to ensure security, compliance, and fraud prevention;
• Documents, signatures, IDs, logs, and metadata may be stored for the duration required by law;
• Access to stored data may be limited based on legal or regulatory requirements.

Users agree to the storage and retention of such data as required by law, including screen monitoring data collected for security and compliance purposes.

10. Service Availability

Notaron does not guarantee that the Platform will be:

• Free from errors,
• Uninterrupted,
• Compatible with all devices or networks.

Features may change or be discontinued without prior notice.

11. Disclaimer of Warranties

The Platform is provided “as is” and “as available.” Notaron does not guarantee outcomes, earnings, notarization legality, government acceptance of notarized documents, or uninterrupted system performance.

12. Limitation of Liability

To the fullest extent permitted by law, Notaron is not liable for:

• Lost income or business;
• Indirect, incidental, consequential, special, or punitive damages;
• Issues arising from third-party service providers or independent notaries.

Platform liability, if ever imposed, is limited to the greater of (a) $100 or (b) the total amount paid directly to Notaron in the 12 months preceding the claim.

13. Indemnification

Users agree to indemnify and hold harmless Notaron from any claims or losses arising from:

• Use of the Platform;
• Performance or failure to perform notary services;
• Violation of these Terms or applicable law.

14. Governing Law & Dispute Resolution (Santa Clara County)

These Terms are governed by the laws of the State of California. Venue shall be Santa Clara County, California.

To the maximum extent permitted by law, all disputes shall be resolved exclusively by binding arbitration before a neutral arbitrator, administered by the American Arbitration Association (AAA) or comparable provider. Claims must be filed only on an individual basis. Users waive rights to a trial by jury and to participation in class/collective actions.

This arbitration agreement survives termination of your account.

15. Termination

Notaron may suspend or terminate accounts at its discretion, including for compliance violations, fraud, inactivity, or misuse. Users may request account deletion, but compliance-required records cannot be deleted if retention is mandated by law.

16. Links to Privacy Policy

Use of the Platform is also governed by our Privacy Policy, available at: Notaron.com/privacy

By using the Platform, you agree to both documents.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after updates constitute acceptance of the revised Terms.

18. Contact

For questions or support related to these Terms: support@Notaron.com