Remote online notarization for insurance carriers and agencies

Claims don't wait on a notary.
Neither should your insureds.

Proofs of loss, total-loss title paperwork, and beneficiary changes, notarized by live video from the policyholder's phone. Every signer is ID-verified, every session is recorded, and the sealed PDF lands back on the claim file.

Every signer ID-verifiedWitnesses when requiredSOC 2-aligned security
A couple going through their insurance paperwork at homeSigned from home · sealed to the claim
CLAIM CLM‑44820 · AUTO TOTAL LOSSSession live

Insured: M. Alvarez

Adjuster: T. Brooks · settlement pending title

Power of attorney for titleinsured · phone
Lost title affidavitsame session
Co-ownerseparate session
  1. Sent to insured
  2. ID verified
  3. In session
  4. Sealed to claim file

Who pays for this one

Added to your monthly invoice as CLM‑44820 / Alvarez, ready to post as a claim expense.

Every signer verified

ID analysis, KBA, and liveness per person

Witnesses included

Add witnesses to the session when a form needs them

Any device

Insureds join from phone, tablet, or laptop

On the claim file

Sealed PDF, recording, and audit trail

§ 1 · Claims

The proof of loss comes back today, not next week.

No mailing forms to an insured who then has to find a notary, no settlement held up waiting on one signature, no field visit just to witness a pen.

01

Send it from the claim

Upload the proof of loss or total-loss package, enter the claim number, and invite the insured and any co-owner or witness.

02

The insured verifies and signs

They pass ID checks on their own phone, then swear and sign in front of a commissioned online notary over recorded video.

03

Sealed back to the file

The notarized PDF returns with the recording and audit trail, tied to the claim number and ready for SIU or litigation review.

A claims adjuster on the phone at his desk

Your adjuster sends it.
The insured signs from home.

Open notarizations+ New request
CLAIM / POLICYINSURED · DOCUMENTSTATUS
CLM‑44820Alvarez · Total-loss title POAIn session
CLM‑44811Chen · Sworn proof of lossScheduled 4:30
CLM‑44795Okafor · Theft affidavitAwaiting insured ID
POL‑2210‑88Patel · Beneficiary changeSealed · on file

Life, annuity & policy service

Policy changes from the policyholder's couch.

Owners, beneficiaries, and claimants rarely live near your office, and many can't get to a notary easily. They join from their own device, with a witness when the form calls for one.

  • Beneficiary changes and designations
  • Ownership changes and policy assignments
  • Annuity surrender and withdrawal forms that require a notary
  • Lost policy affidavits
  • Claimant statements for life and death claims
Beneficiary change · owner verified
The notary on videoNotary
The policy owner on video from homePolicy owner
A witness joining the session remotelyWitness · remote
Policy POL‑2210‑88 · 3 on the call

§ 2 · Billing

Billed by claim or policy number.

Choose per request: roll it into your monthly invoice, tagged with the claim or policy number, or send the policyholder a payment link with the invite. Set a company default and override it on any request.

Claims & carrier-paid

Bill to the claim

  • One monthly invoice, itemized request by request
  • Every line carries the claim or policy number
  • CSV export for your claims system or ledger
  • Ready to post as a claim expense

SAMPLE INVOICE · AMOUNTS ILLUSTRATIVE

CLAIMINSURED · DOCUMENTAMOUNT
CLM‑44820Alvarez · Total-loss POA$45.00
CLM‑44811Chen · Sworn proof of loss$35.00
CLM‑44795Okafor · Theft affidavit$35.00
Policy service, when you choose

Policyholder pays

  • A payment link travels with the invite
  • The policyholder pays before the session starts
  • Nothing for your team to front or collect

RECEIPT · Paid by policyholder

Online notarization$25.00

RefBeneficiary change

Balance to carrier$0.00

§ 3 · Identity & fraud

Know exactly who swore to the proof of loss.

A notary stamp from a strip-mall counter tells you little. Every Notaron signer is checked, and every session leaves a record your SIU and counsel can review.

Identity, checked three ways

ID document analysis, knowledge-based questions, and a selfie liveness check for each signer.

Sworn on video

The oath and signing are recorded, face and ID in frame, and kept with the e-journal entry.

Tamper-evident seal

Each notarized PDF is digitally sealed, so any change after the session is detectable.

Audit trail per claim

Timestamps, IP addresses, and identity outcomes for every party, exportable for SIU and litigation review.

  • SOC 2-ALIGNED
  • US-ONLY STORAGE
  • SSO & ROLES

§ 4 · Notaries

Your team can notarize. Or we can.

Keep sessions with commissioned staff in claims or policy service, send evenings and overflow to our network, or run both from the same account.

Use your own notaries

Staff commissioned as online notaries run sessions under your account. Journals and recordings stay in your records.

Use Notaron's notaries

Evenings, weekends, catastrophe surges, or no commissioned staff yet? Send it to our network and a commissioned notary takes it.

One dashboard for every request

See each claim or policy request, who notarized it, and what's still waiting on a signer.

§ 5 · White label

Insureds see your brand, not a stranger's link.

A notarization request from an unknown sender looks like phishing. Put your logo, colors, and claims line on the invite, the session, and the completion email, on your own domain and sender address.

Samples use a fictional carrier, “Harborline Mutual.”

The invite
From: Harborline Mutual ClaimsSubject: Claim CLM‑44820: one step left
HMHarborline Mutual

Hi Maria, we're ready to settle your total loss. Sign the title power of attorney with an online notary to finish.

Sign now
The session
sign.harborlinemutual.com
Harborline MutualRecording
Notary
Maria A.
Title POA · page 1 of 1Sign here

§ 6 · Insurance documents

The forms that stall a claim or a policy change.

Policyholders · Notarize now

Your insurer asked for a notarized form?

Do it now from your phone. $25, a live notary 24/7, usually under 10 minutes. Email the sealed PDF back to your adjuster.

§ 7 · Pricing

Priced per notarization, quoted for your volume.

Your price depends on monthly volume and whether your notaries or ours run the session. Tell us how many claims and policy requests you handle and we'll quote it.

Carrier and agency accounts
Quoted on volume
Standalone notarizations
From $25
White label and custom domain
Enterprise
Get carrier pricing

Integrations

Connect your claims or agency system to Notaron

Tell us which platform you use, and we'll contact you about integration options.

Questions insurers ask

Before your first remote proof of loss.

State-by-state RON rules →
Is an online notarization valid for a proof of loss?
Remote online notarization is authorized in most states, and a properly completed RON has the same effect as an in-person notarization there. Confirm any state- or form-specific requirements for your line of business.
Can insureds sign from their phone?
Yes. They verify their ID and join the notary on video from a phone, tablet, or laptop. No app to install.
Can we add a witness?
Yes. Witnesses can join the same session remotely when a form requires them.
How fast is it?
Usually under 10 minutes once the insured is connected. Our notaries are available 24/7.
Can our adjusters or staff notarize?
Yes, if they hold an online notary commission in their state. They run sessions under your account.
How is it priced?
Per notarization, quoted on your monthly volume and whether your notaries or ours run the session. Standalone notarizations start at $25.

Settle the claim without the notary errand.

Tell us your monthly volume and we'll quote it.

Demo