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Each signer photographs a current government-issued photo ID and answers identity questions drawn from public records before the session begins. When more than one person signs, each verifies independently — on their own device from an emailed link, or alongside another signer on the same device — so a co-signer is never vouched for by someone else.

Signers meet a commissioned notary over HD video, and the session is recorded and retained as state RON laws require. Notaries are available 24/7 on demand, so a document that arrives late in the day can still be signed that night. Organizations with their own commissioned notaries can run sessions with them instead.

Every notarized document is a PDF carrying an X.509 digital certificate and the notary's electronic seal. Any change made after notarization breaks the seal and is detectable, and the session's audit trail records who signed, when, and how each identity was verified. In counties that accept electronic recording, the same file can be e-recorded without printing — see the e-recording directory.

White-label accounts put your logo, colors and support contacts on invitations, the signing session and completion emails. Billing can run through a monthly invoice referenced by your own file or loan number, or the signer can pay at checkout. A standard session is $25 for one signer and one notarization — the rest is on the pricing page. Teams that want notarization inside their own software can use the REST API and webhooks, and documents that need only a signature can go through eSign or a hybrid workflow.

Remote online notarization is authorized by statute in the large majority of US states, and a notarization performed under the notary's own state law is generally recognized elsewhere. A few documents, such as wills in many states, still need an in-person notary. Our RON laws by state cover the details, and our sales team can confirm whether a specific workflow fits.