Remote online notarization for banks and credit unions

Stop sending members to find a notary.
Notarize it with them, online.

Promissory notes, account powers of attorney and affidavits, notarized by video from the member's phone. Use our notaries around the clock, or let your commissioned branch staff run sessions under your account.

Every signer ID-verifiedNotaries 24/7Sessions recorded
A couple reviewing account documents together on a laptopSigned from home · no branch visit
FILE CU-20931 · ACCOUNT SERVICESSession live

Account power of attorney

Requested by: member services · 2 signers

Memberphone · Phoenix
Daughter (agent)laptop · Denver
Notaryyour branch staff
Invite sent
ID verified
In session
Sealed PDF

Every signer verified

ID analysis and KBA for each person

Witnesses included

bring your own or request one remotely

Any device

phone, tablet or laptop, nothing to install

On the record

sealed PDF plus a recording kept 10 years

§ 1 · Documents

The forms that bring members into a branch.

Many account changes stall on one notarized signature. Get it done while the member is still on the phone with you.

Account powers of attorney

Add an agent to an account, signed by the member and agent from separate places.

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Limited powers of attorney

Authority for a single transaction or a set period.

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Promissory notes

Personal loan and lending agreements that call for notarization.

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Identity affidavits

When a name on the account doesn't match the ID, or a record needs correcting.

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Financial affidavits

Sworn statements of income, assets or support.

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General affidavits

Lost instrument, forgery and other sworn statements.

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Whether a remotely notarized document is accepted for a given transaction is your institution's and your regulator's call. Notaron notarizes; it doesn't decide account eligibility.

§ 2 · How teams use it

Built around the way branches already work.

Member services

Finish the change on the call.

Create the order while the member is on the line, send the link, and the notary joins within minutes, any hour.

  • Members join from their phone
  • Joint owners from different places
  • File number on every order

Your own notaries

Branch staff run the session.

Staff who hold a remote online notary commission can notarize under your account, with the same ID checks and recording.

  • In-house notaries on your account
  • Identity proofing done for them
  • Recordings kept 10 years

Operations

One account for every branch.

Give each branch its own team members and roles, and see every order and sealed document in one place.

  • Team members and roles
  • Volume pricing
  • White-label branding available

§ 3 · How it works

From upload to sealed PDF.

  1. 01

    Create the order

    Upload the documents, add each signer, and tag it with your file number.

  2. 02

    Signers get a link

    Each signer verifies their ID and answers KBA questions from their own phone or laptop.

  3. 03

    Meet the notary

    Start now, any hour, or book a time. Signers can join from different places.

  4. 04

    Sealed and returned

    The notarized PDF comes back to your account, and the session recording is kept for 10 years.

Book ahead or start now

Notaries are available 24/7. Scheduled sessions send reminders 24 hours and 1 hour ahead, with a calendar link.

Signers in different places

Every signer joins from their own device, in one session. No one has to be in the same room.

Witnesses when required

Bring your own witness, or request an identity-verified remote witness for the session.

A notary who speaks their language

Tell us the signer's language and we match a notary who speaks it.

Signers without an SSN

Signers without a U.S. Social Security number can still complete the session with a passport, through a Florida notary.

Built for teams

Team members and roles, a file number on every order, and your own commissioned staff can run sessions under your account.

Just one document?

Notarize the form your bank sent you.

$25 per session, including one signer and one seal. Each extra signer is $10, each extra seal $5, and a witness $15. No account needed.

§ 4 · Questions

Before you roll it out.

Can our employees be the notary?
Yes, if they hold a remote online notary commission in their state. They run sessions under your account, and you can also use our notaries after hours.
How are signers identified?
Each signer's government photo ID is analyzed and they answer knowledge-based authentication questions before the notary joins.
Can joint account holders sign from different places?
Yes. Each signer joins on their own device in the same session.
Can the session carry our branding?
White-label branding is available for business accounts and is set up with our team.
What about members without a Social Security number?
They can complete the session with a passport. These sessions are handled by a Florida notary.

Keep members out of the line and on the line.

Volume pricing for teams. Notaries 24/7, or your own commissioned staff.

Get pricing for your institution
Demo