Privacy Policy

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

• Name, email address, phone number, mailing address
• Account login credentials
• For notaries: commission details, expiration date, jurisdiction, certifications, E&O insurance
• ID documentation or profile photo (if voluntarily uploaded)
• Business/organization information
• Support requests and messages sent through the Platform

1.2 Identity Verification & Compliance Data

For certain transactions, identity verification or Know Your Customer (KYC) checks may be conducted. This may include:

• Government-issued identification details
• Facial verification scans
• Address confirmation
• Knowledge-based authentication responses
• Signer metadata and audit trails

1.3 Transaction & Session Data

For notarization and compliance purposes:

• Documents uploaded for signing
• Signatures, initials, edits, and annotations
• Audio and video recordings (for RON sessions when required by law)
• Screen monitoring data (for certain Platform functions to ensure security and compliance)
• Session timestamps and logs
• Communication logs with participants

1.4 Automatically Collected Data

• IP address
• Browser type and device information
• Operating system
• Platform interaction events
• Cookies and similar tracking technologies

1.5 Payment Information

Payments are processed by third-party providers (e.g., Stripe). We do not store full credit card numbers on our servers. We may receive non-sensitive billing details for recordkeeping, such as:

• Payment confirmation status
• Last four digits of a card
• Transaction metadata

2. How We Use Information

We use personal information to:

• Provide and maintain the Platform
• Facilitate notarization workflows and communication
• Verify account identity and prevent fraud
• Comply with legal and regulatory obligations
• Notify notaries of new opportunities
• Process payments and remittances
• Respond to support requests
• Improve Platform functionality and user experience

We do not sell personal information.

3. Legal Basis for Processing

We process information under one or more of the following legal bases:

• Contractual necessity (to provide services)
• Consent (such as SMS opt-in)
• Compliance with law (notarial recording & retention requirements)
• Legitimate business interests (platform security and improvement)

4. SMS & Communication Consent

If you opt in to SMS notifications, you consent to receive text messages related to platform activity, including new opportunities, appointments, and account alerts. Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP or disabling SMS in your account settings.

We collect phone numbers for SMS notifications and account verification purposes. Phone numbers are not shared with third parties except as necessary to deliver SMS messages through our service providers, and we do not sell or rent phone numbers to any third parties.

5. When We Share Information

We may share information only when necessary to operate the Platform or meet legal requirements. This includes:

• With clients and notaries participating in the same transaction
• With identity verification providers (e.g., KYC vendors)
• With video and document storage providers
• With payment processors
• With law enforcement or regulators when legally required

We do not sell personal data to third parties. Phone numbers are not shared with third parties except as necessary to deliver SMS messages through our service providers.

6. Data Storage and Retention

Information may be retained as required by law, platform operations, legitimate business interests, or contract. Certain RON and notarization records may be required to be stored for a legally mandated period, which varies by state.

Users may request account deletion, but regulatory-required data cannot be deleted until mandated retention timelines expire.

7. Cookies and Tracking Tools

We may use cookies and tracking technologies to:

• Maintain login sessions
• Analyze Platform usage
• Customize user experience

You may disable cookies in your browser, but certain Platform features may not function properly without them.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal data. However, no internet-based system is completely secure. Users share information at their own risk.

9. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children.

10. External Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Users should review the privacy policies of those services independently.

11. International Users

The Platform is operated in the United States. If you access the Platform from outside the United States, you consent to data processing within the United States and under U.S. legal standards.

12. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your data
• Correction of inaccurate data
• Data deletion (except where retention is required by law)
• Limitation of processing
• Withdrawal of consent for SMS or marketing

Requests can be submitted to support@Notaron.com.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after updates indicates acceptance of the revised Policy.

14. Contact Us

For questions about this Privacy Policy or data handling practices: support@Notaron.com